Privacy Policy (Effective as of September 19, 2024)
This Privacy Policy (the “Privacy Policy”) applies to the Pinnacle online application, the website, and the mobile application
(collectively, the “Software”), owned and operated by Metropolitan Warehouse & Delivery Corp. (“MWD,” “we,” “us,” or “our”).
We have created this Privacy Policy to tell you what information the Software collects, how we use that information,
and who we will share that information with, if at all. This Privacy Policy does not address the privacy practices of any third parties
that we do not own, control, or are affiliated with. Capitalized terms not defined in this Privacy Policy will have the meaning stated in
our Terms of Use. By visiting and/or using our Software, you are agreeing to the terms of this Privacy Policy and the accompanying
Terms of Use. We encourage you to read the Privacy Policy, and to use the information it contains to help you make informed decisions.
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Information We Collect or Receive.
In the course of operating the Software, we will collect and/or receive the following types of information.
You authorize us to collect and/or receive such information.
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Personal Information.
We only receive or collect information that identifies you personally if you choose to provide such personally
identifiable information to us via email or other means. When you sign up to become a user or contact us,
you will be required to provide us with Personal Information about yourself (collectively, the "Personal Information").
Such Personal Information may include your name, email address, physical address, and phone number.
We do not collect any Personal Information from you when you use the Software unless you provide us with the
Personal Information voluntarily.
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Third-Party Log In.
If you sign in through Metropolitan Warehouse & Delivery Corp., you are authorizing us to collect, store, and use,
in accordance with this Privacy Policy, any and all information that you agreed that Metropolitan Warehouse & Delivery Corp.
would provide to us through Metropolitan Warehouse & Delivery Corp.’s Application Programming Interface (“API”).
Such information may include, without limitation, your personal identifying information (“PII”), IP address,
and unique identifier.
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Payment Information.
If you choose to pay for our services electronically, you will be required to provide your payment information,
including, without limitation, credit card or debit card numbers, account details, and similar data (collectively,
"Payment Information"). Such Payment Information will be collected and processed by our third-party payment vendors
under the terms and conditions of their privacy policies and Terms of Use, and we do not obtain access to any
Payment Information in connection with such purchases.
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Geolocational Information.
Certain features and functionalities of the Software are based on your location. In order to provide these features
and functionalities while you are using your mobile device, we may, with your consent, automatically collect Geolocational
Information from your mobile device or wireless carrier and/or certain third-party service providers (collectively,
"Geolocational Information"). Collection of such Geolocational Information occurs only when the Software is running
on your device. You may decline to allow us to collect such Geolocational Information, in which case we will not be able
to provide certain features or functionalities to you.
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Other Information.
In addition to the Personal Information, Payment Information, and Geolocational Information, we may automatically
collect or receive additional information regarding you and your use of the Software; your interactions with us and
our advertising; and information regarding your computer and mobile devices used to access the Software (collectively,
the “Other Information”). Such Other Information may include:
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From You.
Additional information about yourself that you voluntarily provide to us.
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From Your Activity.
We may collect or receive information regarding:
- IP address, which may consist of a static or dynamic IP address and will sometimes point to a specific identifiable computer or mobile device;
- Browser type and language;
- Referring and exit pages and URLs;
- Date and time; and
- Details regarding your activity on the Software, such as search queries and other performance and usage data.
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About Your Mobile Device.
We may collect or receive information regarding:
- Type of mobile device;
- Advertising Identifier (“IDFA” or “AdID”);
- Operating system and version (e.g., iOS, Android, or Windows);
- Carrier; and
- Network type (Wi-Fi, 3G, 4G, LTE).
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From Cookies.
We may use both session cookies, which expire once you close the App, and persistent cookies,
which stay on your mobile device until you delete them and other technologies to help us collect data
and to enhance your experience with the Software. Cookies are small text files an app can use to recognize a
repeat visitor to the app. We may use cookies for various purposes, including to:
- Identify type of mobile device;
- Personalize your experience;
- Analyze which portions of the Software are visited and used most frequently; and
- Measure and optimize advertising and promotional effectiveness.
If you do not want us to deploy cookies in the Software, you can opt out by setting your mobile device to reject
cookies. You can still use the Software if you choose to disable cookies, although your ability to use some
of the features may be affected.
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How Information Is Used and Shared.
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You authorize us to use the Personal Information, Geolocational Information, and the Other Information
(collectively, the “Information”) to:
- Provide and improve our Software;
- Provide our services;
- Solicit your feedback; and
- Inform you about our products and services.
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We engage third-party companies and individuals to perform functions on our behalf.
Examples may include providing technical and marketing assistance.
These other companies will have access to the Information only as necessary to perform their functions and to the extent
permitted by law.
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In an ongoing effort to better understand our users, the Software, and our products and services,
we may analyze certain Information in anonymized and aggregate form to operate, maintain, manage,
and improve the Software and/or such products and services. This aggregate information does not identify you personally.
We may share and/or license this aggregate data to our affiliates, agents, business, and promotional partners,
and other third parties. We may also disclose aggregated user statistics to describe the App and these products
and services to current and prospective business partners and investors and to other third parties for other lawful purposes.
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We may share some or all of your Information with any of our parent companies, subsidiaries, joint ventures,
or other companies under common control with us.
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As we develop our businesses, we might sell or buy businesses or assets. In the event of a corporate sale,
merger, reorganization, sale of assets, dissolution, or similar event, the Information may be part of the transferred assets.
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To the extent permitted by law, we may also disclose the Information:
- When required by law, court order, or other government or law enforcement authority or regulatory agency; or
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Whenever we believe that disclosing such Information is necessary or advisable, for example,
to protect the rights, property, or safety of us or others, including you.
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Accessing and Modifying Information and Communication Preferences.
If you have provided any Personal Information, you may access, remove, review, and/or make changes to the same by contacting
us as set forth below. We will use commercially reasonable efforts to process such requests in a timely manner.
You should be aware, however, that it is not always possible to completely remove or modify information in our databases.
You cannot opt out of receiving transactional e-mails related to the Software (e.g., requests for support).
We may also deliver notifications to your mobile device (e.g., push notifications).
You can disable these notifications by deleting the relevant service or by changing the settings on your mobile device.
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How We Protect Your Information.
We take commercially reasonable steps to protect the Information from loss, misuse, and unauthorized access, disclosure,
alteration, or destruction. Please understand, however, that no security system is impenetrable.
We cannot guarantee the security of our databases or the databases of the third parties with which we may share such Information,
nor can we guarantee that the Information you supply will not be intercepted while being transmitted over the internet.
In particular, email sent to us may not be secure, and you should therefore take special care in deciding
what information you send to us via email.
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Important Notices to Non-U.S. Residents.
The Software and its servers are operated in the United States.
If you are located outside of the United States, please be aware that your Information, including your Personal Information,
may be transferred to, processed, maintained, and used on computers, servers,
and systems located outside of your state, province, country, or other governmental jurisdiction where the privacy laws
may not be as protective as those in your jurisdiction.
If you are located outside the United States and choose to use the App,
you hereby irrevocably and unconditionally consent to such transfer, processing, and use in the United States and elsewhere.
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App Stores; External Websites.
Your app store (e.g., iTunes or Google Play) may collect certain information in connection with your use of the Software,
such as Personal Information, Payment Information, Geolocational Information, and other usage-based data.
We have no control over the collection of such information by a third-party app store,
and any such collection or use will be subject to that third party’s applicable privacy policies.
The Software may contain links to third-party websites.
We have no control over the privacy practices or the content of these websites.
As such, we are not responsible for the content or the privacy policies of those third-party websites.
You should check the applicable third-party Privacy Policy and Terms of Use when visiting any other websites.
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Children.
The Software is not directed to children under the age of 13.
We adhere to the Children’s Online Privacy Protection Act (COPPA) and will not knowingly collect Personal Information
from any child under the age of 13. We ask that minors (under the age of 13) not use the Software.
If a child under the age of 13 has provided us with Personal Information,
a parent or guardian of that child may contact us and request that such information be deleted from our records.
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California Privacy Law: Do Not Track.
We do not monitor, recognize, or honor any opt out or do not track mechanisms,
including general web browser “Do Not Track” settings and/or signals.
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Changes to This Privacy Policy.
This Privacy Policy is effective as of the date stated at the top of this Privacy Policy.
We may change this Privacy Policy from time to time. Any such changes will be posted on the Software.
By accessing the Software after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes.
Please be aware that, to the extent permitted by applicable law,
our use of the Information is governed by the Privacy Policy in effect at the time we collect the Information.
Please refer back to this Privacy Policy on a regular basis.
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How to Contact Us.
If you have questions about this Privacy Policy, please email us at itsupport@gomwd.com
with “Privacy Policy” in the subject line or mail us at the following address: 960 High Street, Perth Amboy, New Jersey 08861.