Your White Glove delivery will include: Visual inspection of package prior to delivery, appointment scheduling, a 30-minute call ahead by your delivery specialists, a two-level walk up, placement of your furniture into your "room of choice", unpacking, light assembly (up to 30 minutes except cribs) and debris removal. Move pets to a separate room to keep them safe. You will receive a call 2-3 days prior to your scheduled delivery date to confirm your 4-hour delivery window. If you need to adjust your scheduled delivery date, please call us no later than 24 hours from your scheduled delivery date at (800) 300-7417 between 7:00AM and 10:00PM EST Monday through Friday or 7:00AM to 8:00PM EST Saturday to reschedule. Otherwise, additional fees may apply. Note: Signature required for proof of delivery.